enrolment zone
With the high demand on our team it is important that we manage a zone to ensure we can effectively support our patients.
Read MoreOur zone is fairly extensive and is detailed on a map, and as a list of the streets included within the zone.
eligibility
New Zealand Government provides a high level of support for health care, and most people resident in New Zealand can visit their local doctor for primary care.
Read Moreenroling with us
St Martins Medical is a zoned practice. We are currently open for new enrolments. Please check with us to see if you are in the zone before completing any forms.
Read Moreoverview
Making an appointment is an important part of getting health care from your GP. We offer a range of appointments for different services and procedures.
Read MoreGetting started
Read more to find out about appointment times
Phone for an appointment, or
Use the online patient portal to book online
making an appointment
Our team at St Martins Medical is committed to ensuring you can see your doctor or nurse for the care and support you need. Please call our reception team, or read more to find out what the best appointment is for you
Read MoreTo book an appointment phone our team, or use the links below
If unsure of what type of appointment you need please call reception
optimising appointments
Time is really important when it comes to appointments. While we do our best to offer you our full attention, you can help by considering the following ideas…
Read MoreThink ahead of time
When you book an appointment be clear about your needs
Try to be clear about your issues and concerns
Be honest with your doctor. They are not mind readers!
booking online
Booking online is a great way to help manage appointments for simple issues.
Read Morevirtual appointments
Phone and video consultations are an option and can be booked via the receptionist on 337 0991, or the Manage My Health patient portal.
Read Morecancellations
If you no longer need your appointment, please phone us to cancel and give us at least 2 hours notice as we may be able to reuse the appointment time.
Read Morepayment information
As per our terms and conditions, payment is required on the day of service. We accept payment with cash, eftpos, Visa, Mastercard or internet banking. We do not accept Cheques or American Express.
Read MoreIf you are concerned about payment
Please talk to us at the time of your consultation
We can assist you with options to manage your payments
our consult fees
We are a provider to patients who are enrolled with our practice as a member of Pegasus Health. Our fees for enrolled patients are subsidised through Ministry of Health and vary depending on a number of factors.
Read MoreFor more information
Read more for detailed fee lists
If you are not enrolled please see Casual Fees list
Payment is due on the day of consultation
For full payment details see Payments page
other fees
The following procedures are additional to your consultation charge, and apply to all categories of patient, including youth under 18 years old.
Read Moretest results
Test results are an important part of your ongoing care. Routinely you will ONLY be contacted if your results require follow up and further investigation
Read MoreIf you are unsure about your results, call reception and ask to speak to a nurse
repeat prescriptions
A “repeat prescription” service is available to enrolled patients whose medical conditions are stable and unlikely to cause complications or side effects. This service is at the discretion of your Doctor.
Read MoreAre you needing a repeat?
Please call and speak with a nurse or order via ManageMyHealth.
terms and conditions
Unless otherwise agreed, all services are expected to be paid for on the date of service. READ MORE for the full list of terms and conditions.
Read Morecomplaints process
The St Martins Medical Practice acknowledges the rights of the patient outlined within the Health & Disability Commissioners Code of Rights.
We are committed to ensuring the best care and support for you, however at times things don’t go as you may have expected. Whether you have a complaint, a suggestion, or a bouquet for our team please get in touch with us as soon as possible
Read MoreYou can provide feedback, in a way that you feel comfortable, and easiest!
- Online
- By email
- By post
opening hours
St Martins Medical is open Monday – Friday excluding Public Holidays.
Read MoreTo book an appointment phone our team on 337 0991 or book via ManageMyHealth
safeguarding & child protection policy
What is Safeguarding & Child Protection?
Safeguarding is a preventative approach to child protection by minimising or eliminating harm to a child.
Child protection is a reactive approach to address suspected or known cases of abuse and neglect.
Read Moreafter hours care
After Hours care is available at Pegasus 24 hours Surgery / 7 days a week
Read Moremedical information links
When faced with managing a medical condition we can be overwhelmed with the information on the internet. While a lot of it is useful, there is plenty that is incorrect and misleading. Use our links as a place to start to find trusted information
Read MoreWhere to start?
Talk to your doctor or nurse
Use any of the links listed on this site
government organisations
Finding official government information can be like finding a needle in a haystack and so we have collected a number of links to help you get to trusted and verified sites
Read MoreCheck them out and do let us know if anything is wrong or you know of a site that is great and could help others!