our practice

safeguarding & child protection policy

What is Safeguarding & Child Protection?

Safeguarding is a preventative approach to child protection by minimising or eliminating harm to a child.

Child protection is a reactive approach to address suspected or known cases of abuse and neglect.

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our practice

opening hours

St Martins Medical is open Monday – Friday excluding Public Holidays.

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To book an appointment phone our team on 337 0991 or book via ManageMyHealth

our practice

after hours care

After Hours care is available at Pegasus 24 hours Surgery / 7 days a week

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our practice

terms and conditions

Unless otherwise agreed, all services are expected to be paid for on the date of service.  READ MORE for the full list of terms and conditions.

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our practice

complaints process

The St Martins Medical Practice acknowledges the rights of the patient outlined within the Health & Disability Commissioners Code of Rights.

We are committed to ensuring the best care and support for you, however at times things don’t go as you may have expected. Whether you have a complaint, a suggestion, or a bouquet for our team please get in touch with us as soon as possible

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You can provide feedback, in a way that you feel comfortable, and easiest!

  • Online
  • By email
  • By post